Support Center

🖥️ Remote Support

90% problems hum remote se hi 10–15 minute me solve kar dete hain. Bas AnyDesk install karein aur apna ID humein WhatsApp karein.

1. AnyDesk download karke install karein.
2. AnyDesk kholen — 9–10 digit ka address dikhega.
3. Wo address humein WhatsApp par bhejein.
4. Humari team connect hokar problem solve karegi.

💬 Send AnyDesk ID

🎯 Book a Free Demo

BUSY, Marg ya Tally — koi bhi software kharidne se pehle free demo lein. Hum aapke business ke hisaab se live demo dikhate hain (shop par ya remote).

• Demo duration: 30–45 minutes.
• Aapke business type ke real examples ke saath.
• Price & edition guidance included — no obligation.

💬 Book Demo on WhatsApp

⚙️ Installation Request

Naya software ya printer install karwana hai? Installation request bhejein — same-day service (Balotra local) ya remote installation anywhere in India.

• Software installation + company setup + masters.
• Printer / barcode printer driver setup & test print.
• Multi-user LAN setup.
• Old data import (Tally/Excel/other software).

💬 Send Installation Request

🛡️ AMC Support (Annual Maintenance Contract)

Saal bhar tension-free rahne ke liye AMC plan lein — priority support, regular data backup checks aur unlimited remote assistance.

• Priority same-day response.
• Unlimited remote support calls.
• Software updates installation & GST changes setup.
• Periodic data backup & health checkup.
• Discounted on-site visits.

💬 Get AMC Quote

🎫 Raise a Ticket

Apni problem ka ticket raise karein — hum turant acknowledge karke resolution time batayenge. Ticket email ya WhatsApp dono se raise kar sakte hain.

Email par ticket: prakashprajapat683@gmail.com

Ticket me ye details likhein: naam, business ka naam, software/product, problem ka description aur screenshot (agar ho).

💬 Raise Ticket on WhatsApp

💬 WhatsApp Support

Sabse fast support channel — WhatsApp. Screenshots, files aur voice notes ke saath problem batayein, turant reply milega.

Support hours: Monday – Saturday, 10:00 AM – 8:00 PM

💬 WhatsApp +91 8006003797

❓ Frequently Asked Questions

Kya aap genuine license dete hain?

Haan — hum authorized dealer hain. Har license GST bill ke saath 100% genuine hota hai.

Demo free hai kya?

Bilkul free. Software kharidne se pehle poora demo lein, koi obligation nahi.

Data purane software se naye me aa jayega?

Haan — Tally/Excel/dusre software se data migration me hum poori help karte hain.

Support kaise milta hai — remote ya on-site?

Dono. Zyada tar kaam remote (AnyDesk) se ho jata hai; Balotra & aas-paas on-site visit bhi available hai.

Renewal kitne time me ho jata hai?

BUSY BLS / TSS / Marg renewal usually same-day activate ho jata hai.

Kya aap hardware ki warranty dete hain?

Sabhi hardware products brand warranty ke saath aate hain; claim me hum full assistance karte hain.

GST return filing me help milti hai?

Haan — software se GSTR-1/GSTR-3B reports nikalna aur portal par file karna, dono sikha dete hain.